Responsible for the technical design, configuration, implementation, testing, documentation and support of enterprise-wide productivity tools. The majority of these products are Microsoft-based, but other similar tools will be included.
Develop / configure SharePoint environment to support users and business requirements
Create and update K2 workflow to support business processes
Utilize Visual Studio to develop extensions or interfaces related to supported systems
Configure and support Microsoft Project Server to match company requirements
Build reports and/or dashboards associated with data in supported systems
Support users of Microsoft Office and other standard productivity tools
Assist users with problem resolution
Provide user training for supported systems
Promote effective use of appropriate tools for specific user requests
Document all phases of systems / projects within area of responsibility
Evaluate current and potential software packages for satisfaction of business requirements and technical consistency
Enforce all aspects of the company security policy within their control.
Report regularly on technical output including quantity, quality, and timeliness.
BS in Computer Science or related field preferred.
Ability to communicate effectively with functional users and technical personnel.
Experience with SharePoint and Microsoft Visual Studio is required.
Preferred skills include K2 Blackpearl, Microsoft Project Server, PowerBI & Office, Cisco WebEx & Jabber and/or similar productivity tools.
Ability to work directly with users to understand business challenges, interpret requirements, apply available technologies and implement or configure appropriate solutions.
Experience supporting user-facing technologies, working with users directly, training individuals or groups and creating technical or user documentation.
Knowledge of Microsoft standard reporting / analysis tools. Position requires a team player with strong interpersonal and communication skills and the ability to manage multiple priorities.